MUMBAI, India, Oct. 2 -- Reserve Bank of India issued the following press release:
A summary of the performance under the Citizen's Charter of the Reserve Bank of India (RBI) during the month of September 2026 is given below -
Description No. of Applications A Applications pending at the beginning of the month 3,011 B Applications received during the month 17,200 C Referred back to applicants for additional information 701 Total (A+B-C) 19,510 D Applications processed during the month
- Within timeline
- Beyond timeline 16,844
16,822(99.9%)
22 (0.1%) E Applications pending at the end of the month
- Within timeline
- Beyond timeline 2,666
2,646(99.2%)
20* (0.8%) * Awaiting inputs from external agencies (17), Under Process (3)
Function-wise Status of Applications Received / Processed / Pending Function No. of Applications Total Processed Pending Within timeline Beyond timeline Within timeline Beyond timeline Banker to Banks and Governments 7,173 7,171 - 2 - Currency Management 7,351 6,717 14 620 - Debt Management 856 750 - 106 - Financial Markets 9 7 - 2 - FinTech 1 1 - - - Foreign Exchange Management 2,364 1,252 4 1,091 17 Payment and Settlement Systems 54 31 - 23 - Regulation and Supervision 1,702 893 4 802 3 Total 19,510 16,822 22 2,646 20
The Reserve Bank of India regularly reviews the services covered under its Citizen's Charter and based on the recent review - (i) one service has been included under Financial Markets; (ii) eight services have been deleted under Foreign Exchange Management due to delegation of powers to Authorised Dealers; and (iii) timeline for one service under Financial Markets has been modified. The number of services under the Charter now stands at 206.
For a seamless and user-friendly experience for filing of online applications, the applicants may access user manual, FAQs, illustrative infographics and instructional videos on PRAVAAH portal - https://pravaah.rbi.org.in.
(Brij Raj)
Chief General Manager
Press Release: 2026-2027/1239
Disclaimer: Curated by HT Syndication.
