MUMBAI, India, May 4 -- Reserve Bank of India issued the following press release:
Analysis of the performance under the Citizen's Charter during the month of April 2026 has been carried out, and the summary thereof is given below -
Description No. of Applications A Applications pending at the beginning of the month 3,452 B Applications received during the month 18,270 C Referred back to applicants for additional information 572 Total (A+B-C) 21,150 D Applications processed during the month
- Within timeline
- Beyond timeline 18,677
18,622(99.7%)
55(0.3%) E Applications pending at the end of the month
- Within timeline
- Beyond timeline 2,473
2,458(99.4%)
15*(0.6%) * Awaiting inputs from external agencies (15)
Function-wise Status of Applications Received / Processed / Pending Function No. of Applications Total Processed Pending Within timeline Beyond timeline Within timeline Beyond timeline Banker to Banks and Governments 8,384 8,384 - - - Currency Management 8,243 7,542 25 676 - Debt Management 940 806 1 133 - Financial Markets 8 8 - - - FinTech 1 1 - - - Foreign Exchange Management 2,300 1,310 15 961 14 Payment and Settlement Systems 30 15 3 11 1 Regulation and Supervision 1,244 556 11 677 - Total 21,150 18,622 55 2,458 15
The Reserve Bank of India regularly reviews the services covered under its Citizen's Charter, and based on the recent review - (i) one service has been included, and (ii) the requirement for approval of three services related to UCBs and NBFCs has been done away with. Accordingly, the number of services under the Charter now stands at 198.
(Brij Raj)
Chief General Manager
Press Release: 2026-2027/198
Disclaimer: Curated by HT Syndication.
