NeGP Strengthens Last-Mile Governance through Common Service Centres and District e-Governance Societies, Delivering Transparent, Efficient and Citizen-Centric Digital Services Across the Country

India, July 29 -- The Government of India has issued a release:

As of May, 2014

As of May, 2026

Number of CSCs

83,950

5,01,731

State/UT

No. of Transactions (Vol in lakh) during FY 2025-26

Andhra Pradesh

167.3

Arunachal Pradesh

1.81

Assam

118.17

Bihar

510.82

Chhattisgarh

215.69

Goa

1.31

Gujarat

125.13

Haryana

146.17

Himachal Pradesh

81.43

Jharkhand

181.13

Karnataka

124.89

Kerala

47.31

Madhya Pradesh

223.24

Maharashtra

340.53

Manipur

3.12

Meghalaya

10.57

Mizoram

3.97

Nagaland

2.33

Odisha

245.82

Punjab

54.13

Rajasthan

413.32

Sikkim

0.66

Tamil Nadu

120.98

Telangana

37.62

Tripura

23.23

Uttar Pradesh

1177.55

Uttarakhand

71.95

West Bengal

341.11

State Total

4791.28

Andaman & Nicobar

1.39

Chandigarh

0.41

Dadra &NH D&D

0.78

Delhi

21.55

Jammu & Kashmir

35.76

Ladakh

0.1

Lakshadweep

0.07

Puducherry

2.69

UT Total

62.75

GRAND TOTAL

4854.03

Sl. No

District Name

Total Transactions in FY-2025-26 (In Lakh)

1

Agar Malwa

2.20

2

Alirajpur

1.97

3

Anuppur

2.19

4

Ashok Nagar

4.34

5

Balaghat

7.04

6

Barwani

2.07

7

Betul

5.93

8

Bhind

3.42

9

Bhopal

2.82

10

Burhanpur

1.67

11

Chhatarpur

7.29

12

Chhindwara

7.62

13

Damoh

3.63

14

Datia

4.24

15

Dewas

4.10

16

Dhar

3.39

17

Dindori

3.00

18

East Nimar

2.28

19

Guna

3.75

20

Gwalior

3.51

21

Harda

0.81

22

Hoshangabad

2.10

23

Indore

3.58

24

Jabalpur

13.13

25

Jhabua

2.04

26

Katni

5.16

27

Khargone

3.97

28

Mandla

4.73

29

Mandsaur

3.38

30

Morena

6.21

31

Narsinghpur

3.12

32

Neemuch

1.99

33

Mauganj

0.73

34

Niwari

1.52

35

Panna

2.94

36

Raisen

3.32

37

Rajgarh

4.46

38

Ratlam

3.37

39

Rewa

5.16

40

Sagar

7.16

41

Satna

5.43

42

Sehore

2.01

43

Seoni

28.36

44

Shahdol

3.04

45

Shajapur

2.80

46

Sheopur

1.45

47

Shivpuri

3.87

48

Sidhi

3.36

49

Singrauli

3.15

50

Tikamgarh

2.91

51

Ujjain

4.54

52

Umaria

2.02

53

Vidisha

3.43

54

Maihar

0.70

55

Pandhurna

0.83

GRAND TOTAL

223.24

National e-Governance Plan (NeGP):

The National e-Governance Plan (NeGP) was approved by the Government in May 2006 with the vision of making all Government services accessible to the common man in his locality, through common service delivery outlets, and to ensure efficiency, transparency and reliability of such services at affordable costs. The foundational digital infrastructure created under NeGP includes:

Digital India Programme:

The Government launched the Digital India Programme in July 2015, under which the National e-Governance Plan (NeGP) was subsumed. At its core, the programme promotes three interconnected goals: strengthening digital infrastructure, delivering government services digitally, and empowering citizens through digital literacy and employment.

During the recent AI Impact Summit, President Macron of France stated that India has built a foundational DPI which no other country in the world has built.

Key Digital Public Infrastructure initiatives:

India has developed a unique digital public infrastructure which has enabled large scale digital solutions for our people.

Aadhaar:

Unified Payments Interface (UPI):

DigiLocker: The platform has over 71.66 crore registered users, with more than 936.03 crore documents issued by 2,822 onboarded issuers.

Unified Mobile Application for New-age Governance (UMANG): The platform offers 2,575 services for individuals, including 48 services integrated by the Government of Madhya Pradesh.

e-Sanjeevani facilitates quick and easy access to doctors and medical specialists directly from your smartphone. The platform has served over 48 crore patients across the country.

MeriPehchaan/National Single Sign-On (NSSO) is a user authentication service wherein a single set of credentials can provide access to multiple online applications or services. Currently, 17,540 services of various Ministries/States have been integrated with NSSO.

Assisted delivery of services through Common Service Centres (CSCs)

e-District Mission Mode Project (MMP): The e-District MMP has enabled electronic delivery of high-volume citizen-centric services such as certificates (income, caste, domicile, birth and death), pensions, revenue services and licences at the district level. Nearly 2,000 e-District/e-Government services across all 36 States/UTs have been integrated with DigiLocker and the e-District platform, enabling anytime, anywhere access to citizens.

District e-Governance Societies (DeGS): DeGS are registered societies under the respective State Governments and District Administrations. They function as the nodal institutional mechanism at the district level and sub district levels for implementation and monitoring of e-District, CSC and other e-Governance/Digital India initiatives, including rollout of district service delivery infrastructure, capacity building, and coordination among district-level departments and stakeholders.

Assessment of digital initiatives:

Further, the following assessment was also undertaken to evaluate the impact of Common Services Centres (CSCs):

The Government has undertaken various measures to further strengthen CSCs as last-mile digital service delivery centres, which include:

Disclaimer: Curated by HT Syndication.