India, Aug. 31 -- The Government of India has issued a release:

S No.

Financial Year

Training Conducted

Officers Trained

1

2022-23

280

8,496

2

2023-24

236

8,477

3

2024-25

319

10,881

4

2025-26

330

10,538

5

2026-27 (till 31st July)

52

1,685

TOTAL

1,217

40,077

The Department of Administrative Reforms and Public Grievances (DARPG) released the Centralized Public Grievance Redress and Monitoring System (CPGRAMS) 48th monthly report for States/UTs for July, 2026. The said report provides a detailed analysis of types and categories of public grievances and the nature of disposal by the States/UTs.

In July, 2026, 1,01,047 PG cases were received for the States/UTs and 83,324 PG cases were redressed. Uttar Pradesh recorded the highest number of disposals in July, 2026 with 24,694 PG cases, followed by Rajasthan with 6,774 PG cases. As of 31st July, 2026, the total pendency of PG cases on the CPGRAMS portal stands at 2,33,714 across all States and UTs. Moreover, 22 States/UTs have more than 1,000 pending PG cases each.

The report provides the data for new users registered on CPGRAMS through CPGRAMS Portal during July, 2026. A total of 1,07,186 new users have registered on CPGRAMS in July, 2026, through various channels, out of which, 17,819 registrations are from Uttar Pradesh.

The said report also provides the state-wise analysis on the grievances registered through Common Service Centres in July, 2026. CPGRAMS has been integrated with the Common Service Centre (CSC) portal and is available at more than 5 lakh CSCs, associating with 2.5 lakh Village Level Entrepreneurs (VLEs). A total of 9,475 grievances have been registered through the Common Service Centres in the month of July, 2026.

The report also provides the total number of training programmes conducted and officers trained over the last five financial years under the Sevottam Scheme. Between FY 2022-23 and FY 2026-27, a total of 1,217 training courses were conducted, training ~40,077 officers.

Key Highlights for the month of July, 2026, are as follows:

General Highlights

Status of Public Grievances on CPGRAMS

Status of Pendency of Public Grievances on CPGRAMS

Click here for PDF file

Disclaimer: Curated by HT Syndication.