India, Feb. 5 -- The Government of India has issued a release:
Category
2024
2025
2026
Fake Customer Care Helpline
30969
60985
4519
IVR / Robo Calls
16037
14925
1376
Impersonation as DoT / TRAI
217
15595
809
Impersonation as Police, CBI, Customs, Aadhaar, RBI etc
44865
54639
6675
Impersonation as a relative / friend
258
19564
1201
Investment, Stock Market and Trading
165
29140
2112
KYC and Payment related to Bank / Electricity / Gas / Insurance etc
21281
106483
8325
Malicious link / website
8304
19418
2933
Online job / lottery /gifts/loan offers
23634
58560
4591
Sextortion
10901
21189
1774
Any Other Suspected Fraud
51593
119164
8540
Total
208224
519662
42855
Minister of State for Communications and Rural Development Dr Pemmasani Chandra Sekhar in a written reply to a question in the Rajya Sabha today said that the Department of Telecommunications (DoT)'s Sanchar Saathi initiative is accessible through web portal ( www.sancharsaathi.gov.in ) and Mobile App. Chakshu facility of Sanchar Saathi enables citizens to report suspected fraud communications under various categories. The details of number of suspected fraud communications reported through Chakshu facility year-wise, category-wise since its launch is as under:
Sanchar Saathi initiative empowers vigilant citizens to report suspected fraud communications, where a fraud was attempted but not actually committed. Cases involving actual financial loss due to frauds are handled by Indian Cyber Crime Coordination Centre (I4C), an organization under Ministry of Home Affairs (MHA) that has been mandated to handle cyber-crime as per allocation of business rules. Rather than acting on individual reported suspected fraud communications, DoT uses the crowd sourced data to carry out analysis and to zero down on misuse of telecom resources. Action is generally taken after giving opportunity for re-verification to the mobile user. The details of action taken based on such analysis are available on the dashboard of Sanchar Saathi portal. Based on 7.7 lakh inputs provided by the citizens, 39.43 lakhs mobile connections have been disconnected, 2.27 lakh mobile handsets have been blacklisted and 1.31 lakh SMS templates have been blacklisted.
To further prevent misuse of telecom resources in cybercrime and financial frauds, DoT has established Digital Intelligence Platform (DIP), a secure online platform, for bi-directional information sharing among stakeholders. More than 1200 organizations have been on-boarded on DIP including central security agencies, 36 State/UT Police, Indian Cyber Crime Coordination Centre (I4C), 1100 Banks, Unified Payments Interface (UPI) service providers, Payment System Operators (PSOs), Telecom Service Providers (TSPs), WhatsApp etc. DIP hosts the list of disconnected mobile numbers, known as Mobile Number Revocation List (MNRL), along with the reasons & date of disconnection and Financial Fraud Risk Indicator (FRI) which is a risk-based metric that classifies a mobile number to have been associated with medium, high, or very high risk of financial frauds. The suspected mobile numbers, provided by the citizens on Chakshu are also shared as part of FRI after due analysis.
Based on the information shared on DIP, stakeholders initiate necessary action as per their analysis on the associated accounts /profiles in their respective domain. As reported by stakeholders, total fraud amount prevented through FRI is more than Rs.1000 crores based on transaction decline and alert/notifications given to citizens. Further, WhatsApp has disengaged 28 lakh profiles/accounts associated with shared mobile numbers.
Disclaimer: Curated by HT Syndication.
