MUMBAI, India, Sept. 22 -- Intellectual Property India has published a patent application (202621057249 A) filed by Thakur College Of Engineering & Technology on May 05, 2026, for Spoon: A System And Device For Virtual Queue Management With Machine Learning-Based Wait-Time Estimation And Adaptive Polling.
Inventors include Dr. Vinitkumar Jayaprakash Dongre; Harsh Shukla; Arjun Yadav; and Vinod Salunkhe.
The application for the patent was published on September 18, 2026, under issue no. 38/2026.
Abstract: The present invention discloses a high-concurrency virtual queue management system named SPOON, designed to optimize service operations in environments such as canteens and similar service facilities. The system integrates a cloud-based architecture with real-time data synchronization, enabling users to place orders remotely and track order status dynamically. A machine learning-based module estimates wait times using historical and real-time parameters, improving user experience and reducing uncertainty. The system incorporates a dynamic slot allocation mechanism using atomic database operations to ensure efficient and conflict-free order collection. Additionally, a state-aware adaptive polling technique reduces server load by adjusting communication frequency based on order status. The invention further ensures secure payment processing through webhook validation, idempotency control, and transaction verification. Fault tolerance is achieved using caching mechanisms with fallback support and transaction rollback capabilities. Experimental results demonstrate significant improvements in waiting time reduction and order handling capacity. The system provides a scalable, efficient, and secure solution for modern service management applications.
Disclaimer: Curated by HT Syndication.
