MUMBAI, India, July 7 -- Intellectual Property India has published a patent application (202641061150 A) filed by Salem College Of Engineering And Technology on May 14, 2026, for Smart Ai Chatbot For Automated College Enquiry Management.
Inventors include Vijay K; Madesh K; Madhumitha R; Madhunambiga S; Maks Millian A; Malani M; Mei Arivu A; and Monisha P.
The application for the patent was published on July 03, 2026, under issue no. 27/2026.
Abstract: A smart Al chatbot for automated college enquiry management enhances communication and administrative efficiency. The system uses natural language processing to understand and respond to student and parent queries in real time. Al algorithms analyze input to provide accurate information on courses, admissions, fees, and events. The chatbot operates 24/7, reducing the need for manual support staff. Integration with college databases ensures up-to- date responses. Automated conversation logs support analytics for improving enquiry handling. Multi-platform accessibility allows users to interact via website, mobile app, or messaging services. Personalized responses enhance user engagement and satisfaction. Notifications and reminders can be sent for application deadlines or events. Data security ensures confidentiality of user interactions. The system supports scalable deployment for large student populations. Real-time feedback assists administrators in decision making. Continuous learning improves response accuracy over time. This intelligent chatbot provides a cost-effective, reliable, and efficient solution for college enquiry management.
Disclaimer: Curated by HT Syndication.