MUMBAI, India, Aug. 31 -- Intellectual Property India has published a patent application (202641099396 A) filed by Dr. Sns Rajalakshmi College Of Arts And Science on August 17, 2026, for Shoplingo - Provide Ai - Powered Language And Localaisation For E- Commerce Customer Support.
Inventors include Pavithra S; Hariharan G; Muhammed Ansil Sa; Shruthi K; and Bhuvaneswari M.
The application for the patent was published on August 28, 2026, under issue no. 35/2026.
Abstract: ABSTRACT SHOPLINGO - PROVIDE AI - POWERED LANGUAGE AND LOCALAISATION FOR E-COMMERCE CUSTOMER SUPPORT The present invention relates to an AI-based system for identifying products using multiple input methods including images, videos, text, and voice. The system uses computer vision models such as YOLO for object detection and CLIP for product recognition. It processes input data, identifies product details, and provides direct purchase links from e-commerce platforms. The system improves accuracy, reduces search time, and enhances user experience in online shopping environments.
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