MUMBAI, India, July 13 -- Intellectual Property India has published a patent application (202441059380 A) filed by Wipro Limited on August 06, 2024, for Method And System For Identifying Service Management Hotspots In Information Techonology (it) Infrastructures.
Inventors include Narasimha Sekhar Kakaraparthi; Rajeev Ranjan Kumar; and Seshu Kumar G V.
The application for the patent was published on July 10, 2026, under issue no. 28/2026.
Abstract: ABSTRACT This disclosure relates to method (300) and causal analysis server (102) for 5 identifying domain-specific service management hotspots. The method (300) includes receiving (302) raw data corresponding to plurality of domain-specific issues; generating (304) plurality of chunks from the raw data using an optimal chunking and tokenizing algorithm selected from chunking and tokenizing algorithms to obtain chunked data; creating (306) a plurality of embeddings from the chunked data through an embedding 10 model; clustering (308) the plurality of embeddings into a set of clusters and a set of subclusters associated with each of the set of clusters, based on a similarity analysis; determining (310) a set of cluster labels corresponding to set of clusters and set of subcluster labels corresponding to set of sub-clusters, via Large Language Model (LLM); and identifying (312) plurality of hotspots corresponding to plurality of domain-specific issues 15 based on set of cluster labels and set of sub-cluster labels.
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