MUMBAI, India, Sept. 7 -- Intellectual Property India has published a patent application (202541017866 A) filed by Exotel Techcom Private Limited on February 28, 2025, for Generative Ai-Based Conversational Voice Quality Assessment.

Inventor includes I Prashanth Dixit Kanakatte Subramanya.

The application for the patent was published on September 04, 2026, under issue no. 36/2026.

Abstract: GENERATIVE AI-BASED CONVERSATIONAL VOICE QUALITY ASSESSMENT ABSTRACT A computer-implemented method for assessing conversational voice quality is described. In an example, conversational voice data may be received. Further, a prompt to assess conversational voice quality of the conversational voice data may be retrieved. Furthermore, the conversational voice data and the retrieved prompt may be fed into a generative Artificial Intelligence (AI) model to identify individual speakers within the conversational voice data/ Also, the generative AI model may generate a response by analyzing the conversational voice data based on the prompt. Based on the generated response, the conversational voice quality of the conversational voice data associated with the individual speakers may be assessed. [FIG. 1]

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