MUMBAI, India, Aug. 12 -- Intellectual Property India has published a patent application (202618051974 A) filed by Chep Technology Pty Limited on April 23, 2026, for Computer-Based Method For Initiating Communication With A Prospective Customer, And Communications System.
Inventor includes Pannicke, Marco.
The application for the patent was published on August 07, 2026, under issue no. 32/2026.
Abstract: A computer-based method for initiating communication with a prospective customer by means of a beacon (14) installed on a shop floor (12) is disclosed. The following steps are provided: detecting that a smart device (22) is approaching the beacon (14); transmitting a chat invitation signal to the smart device (22); receiving a chat confirmation signal; and launching a chat on the smart device (22), in particular with a chatbot. A communications system and a computer program are also proposed.
Disclaimer: Curated by HT Syndication.
