MUMBAI, India, Aug. 24 -- Intellectual Property India has published a patent application (202641097788 A) filed by Sri Eshwar College Of Engineering on August 12, 2026, for Civicfix – Crowdsourced Issue Reporting And Maintenance System.
Inventors include G Swaminathan; Pradeep. M; and Pranesh. K. A.
The application for the patent was published on August 21, 2026, under issue no. 34/2026.
Abstract: The number of unaddressed problem is increasing. The population is dissatisfied with the management of funds in the city. It is a problem for both the inhabitants and the officials. The traditional approaches to communication with the government such as submitting complaints using paper forms and visiting the government departments are too slow. They do not work well. The city is the place where people work and live, and the officials should be responsible for the well-being of the city. The traditional methods are insufficient. In order to change the situation for the better, CivicFix – a new digital platform – was created. CivicFix is the solution that helps people to improve their community by making reports. CivicFix can be accessed through computers or mobile phones, and people can inform about problems with roads, garbage, leaking water, malfunctioning equipment and so on. With CivicFix people can attach photos to their reports. Describe the location of the problem with CivicFix, which helps to find the problem and fix it quickly. People can use CivicFix to report anything that malfunctions. The government can use CivicFix to solve problems with malfunctioning objects. The government can use CivicFix to see what problems have been reported track how the problems are being fixed and make sure the problems get fixed on time. CivicFix also helps people see what is being done to fix the problems and how the government is using its money to make the community better. The CivicFix system has a website and a phone app that are connected to a server and a database that store and manage all the information. There are also features like storing pictures sending notifications controlling who can use the platform and a place for people to talk about things. CivicFix helps people and the government talk to each other better which makes the government more accountable and transparent and this helps make cities smarter and more responsive, to the people who live there.
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