MUMBAI, India, July 7 -- Intellectual Property India has published a patent application (202641060270 A) filed by Deepa M; Ajay. S; Aravindh. M; Jabesh. S; and Jeffrinsoiomon. S. B on May 12, 2026, for Ai Based Civil Complaint Segregation System.
Inventors include Deepa M; Ajay. S; Aravindh. M; Jabesh. S; and Jeffrinsoiomon. S. B.
The application for the patent was published on July 03, 2026, under issue no. 27/2026.
Abstract: The AI-Based Government Complaint Segregation System is a real-time, web-based platform designed to streamline the process of managing and categorizing public grievances efficiently. The system leverages Artificial Intelligence and Natural Language Processing (NLP) techniques to automatically analyze, classify, and route complaints to the appropriate government departments. User-submitted complaints are processed and stored in a centralized cloud-based database, ensuring secure and instant access across authorized systems. A responsive web interface built using modern web technologies enables citizens to easily submit complaints and track their status, while administrators can monitor, prioritize, and manage issues effectively. Integrated features such as real-time updates and communication modules enhance transparency and-responsiveness. The system is designed for scalability, accuracy,.and_ improved governance. Results demonstrate that this solution significantly reduces manual effort, improves complaint resolution time, and enhances overall efficiency in handling public grievances.
Disclaimer: Curated by HT Syndication.
