MUMBAI, India, Feb. 6 -- Intellectual Property India has published a patent application (202541085220 A) filed by Muhammed Ikhlas, Kottayam, Kerala, on Sept. 8, 2025, for 'voice ai agent-medical receptionist.'
Inventor(s) include Muhammed Ikhlas.
The application for the patent was published on Feb. 6, under issue no. 06/2026.
According to the abstract released by the Intellectual Property India: "The invention provides an AI-driven voice receptionist system tailored for healthcare environments like clinics and hospitals. It integrates with existing hospital telephony infrastructure to manage patient calls, converting speech to text and interpreting intent via advanced natural language processing. Responses are generated contextually and converted back to speech for real-time interaction. Core AI processing is maintained in-house to ensure data privacy and reduce dependence on third-party cloud services. The system connects with electronic health records and appointment databases for personalized patient engagement and scheduling. It includes fallback mechanisms to transfer complex queries to human receptionists seamlessly. Designed for scalability and multilingual support, this AI voice agent enhances operational efficiency, reduces human resource costs, and improves patient experience by providing reliable, automated, and private conversational interactions."
Disclaimer: Curated by HT Syndication.
