MUMBAI, India, Sept. 26 -- Intellectual Property India has published a patent application (202441022782 A) filed by Tarun Nazare, Bangalore, Karnataka, on March 23, 2024, for 'system and method for leveraging the power of customer data.'
Inventor(s) include Tarun Nazare.
The application for the patent was published on Sept. 26, under issue no. 39/2025.
According to the abstract released by the Intellectual Property India: "The present invention relates to a system (100) and method for leveraging the power of customer data comprising, a pre-processing module (101), a classification module (102), a NER model (105), a post-processing unit; and a data storage module. The pre-processing module (101) is configured to clean and filter input messages using regular expressions and language filtering techniques, the classification module (102) in association with a pre-trained DistilBERT model is configured for classification of messages, the NER model (105) in combination with the DistilBERT model extract key entities from the classified messages, the post-processing unit (103) configured to refine the extracted entities through custom rules to resolve model-generated inconsistencies and merge substrings, a flask-based API protocol (106) enables modules importation, category classification, and entity extraction through a structured API endpoint, and an optimization module (107) optimize model performance and reduce inference time using dynamic quantization techniques."
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