MUMBAI, India, Jan. 9 -- Intellectual Property India has published a patent application (202511113593 A) filed by K. R. Mangalam University, Sohna, Haryana, on Nov. 19, 2025, for 'system and method for learner engagement and administrative support in online education system.'
Inventor(s) include Vidhi Gaur; and Tushar Narang.
The application for the patent was published on Jan. 9, under issue no. 02/2026.
According to the abstract released by the Intellectual Property India: "The present invention relates to an automated, rule-based Learning Management System (LMS) support chatbot designed to provide instant, structured assistance for academic and IT-related queries within educational institutions. The system comprises a hard-coded decision-tree architecture implemented via HTML, CSS, and JavaScript, enabling predefined troubleshooting pathways for LMS-Moodle, Academia Serosoft, institutional email, interactive panels, and internet connectivity. The chatbot delivers immediate instructions, conditional redirections to appropriate support teams, and operates without storing personal data, ensuring secure, scalable, and consistent user support through a mobile-accessible, QR-deployed interface."
Disclaimer: Curated by HT Syndication.
