MUMBAI, India, Jan. 9 -- Intellectual Property India has published a patent application (202511115523 A) filed by Nims University, Jaipur, Rajasthan, on Nov. 22, 2025, for 'office management system.'
Inventor(s) include Prof. Manoj Srivastava; Dr. Umang Bhartwal; Rajeev Mathur; Sahil Deep; and Mantosh Kadela.
The application for the patent was published on Jan. 9, under issue no. 02/2026.
According to the abstract released by the Intellectual Property India: "The present invention relates to an AI-enabled front office management system (100) and method for hospitality establishments, configured to enhance guest experience, optimise operations, and improve revenue management. The system comprises: a central AI-enabled processing unit (101) for data ingestion, analysis, and orchestration; a guest interaction module (102) including a mobile application (102a), smart kiosk (102b), and web portal (102c) for multi-channel guest engagement; a smart reservation and yield management module (103) with a predictive pricing engine (103a) and automated room allocation sub-unit (103b); a proactive guest services module (104) including an AI-powered guest profile (104a), recommendation engine (104b), and conversational ai chatbot (105); a workflow automation module 106) with task dispatch (106a) and staff dashboard (106b); and a data analytics and reporting module (107) for real-time dashboards (107a) and predictive insights (107b). A secure cloud-based platform (108) ensures scalability, integration, and data security."
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