MUMBAI, India, May 29 -- Intellectual Property India has published a patent application (202641062198 A) filed by Ramaiah Institute Of Management Studies; Dr M Swapna; Dr Prasad Linganna; Shivakumar R; Dr S Murali; Dr Raghavendra P K; Rashmi K A; Lokesh Y R; Dr. Chethan Kumar K; and Dr Sindhu N, Bengaluru, Karnataka, on May 15, for 'iot-enabled lcd interactive banking customer engagement system with cloud-based notification framework.'

Inventor(s) include Dr M Swapna; Dr Prasad Linganna; Shivakumar R; Dr S Murali; Dr Raghavendra P K; Rashmi K A; Lokesh Y R; Dr. Chethan Kumar K; and Dr Sindhu N.

The application for the patent was published on May 29, under issue no. 22/2026.

According to the abstract released by the Intellectual Property India: "The present invention relates to an IoT-enabled LCD interactive banking customer engagement system with a cloud-based notification framework. The system comprises an LCD interactive display module, IoT communication controller, cloud banking communication platform, customer interaction engine, banking notification management module, queue management subsystem, customer analytics engine, personalized recommendation framework, branch synchronization architecture, mobile banking integration interface, and administrative control dashboard configured to improve banking communication and customer engagement. The invention enables real-time interactive banking assistance, cloud-based notification management, intelligent customer analytics, adaptive financial recommendations, and centralized branch communication synchronization for enhancing operational efficiency and customer satisfaction in banking environments."

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