Intellectual Property India Publishes Patent Application for 'Explainable Ai System For Automated Customer Segmentation And Strategy Generation' Filed by Vellore Institute Of Technology

MUMBAI, India, Jan. 2 -- Intellectual Property India has published a patent application (202541122114 A) filed by Vellore Institute Of Technology, Vellore, Tamil Nadu, on Dec. 4, 2025, for 'explainable ai system for automated customer segmentation and strategy generation.'

Inventor(s) include Anusha N; Aryan Bhoraskar; Sai Sumukh A C; and Rudrajeet Chaudhuri.

The application for the patent was published on Jan. 2, under issue no. 01/2026.

According to the abstract released by the Intellectual Property India: "The present disclosure provides an explainable AI system for automated customer segmentation and strategy generation. The system includes a data preprocessing module configured to receive customer data and generate processed customer data suitable for machine learning analysis, a machine learning classification module configured to train a classification model on the processed customer data to predict customer segmentation categories, an explainable AI module having a LIME component configured to generate local explanations for individual customer predictions and a SHAP component configured to generate global feature importance explanations across the customer dataset, a generative AI interpretation module configured to automatically analyze explainable AI outputs using a large language model to generate natural language summaries, and a strategy generation module configured to automatically generate actionable marketing strategies based on the natural language summaries."

Disclaimer: Curated by HT Syndication.