MUMBAI, India, Jan. 2 -- Intellectual Property India has published a patent application (202541122246 A) filed by Vellore Institute Of Technology, Vellore, Tamil Nadu, on Dec. 4, 2025, for 'digital queue management system using artificial intelligence.'
Inventor(s) include Dr. Malini S; Ms. Linsha Mary Sabu; and Ms. Sneha B S.
The application for the patent was published on Jan. 2, under issue no. 01/2026.
According to the abstract released by the Intellectual Property India: "The present disclosure provides a digital queue management system comprising a user interface module configured to enable users to access the system and generate digital tokens through web or mobile interfaces, a token management module configured to create and track digital tokens (116) representing queue positions, wherein each digital token includes a unique identifier linked to a selected event or service, a queue handling module configured to manage token flow and queue processing across service counters, an artificial intelligence module configured to predict wait times using machine learning analysis of historical queue data, wherein the artificial intelligence module employs a regression algorithm that analyzes previous waiting times, day of week patterns, hour of day patterns, and current booking counts, and a database module configured to store queue data and historical data for machine learning."
Disclaimer: Curated by HT Syndication.
