MUMBAI, India, Feb. 27 -- Intellectual Property India has published a patent application (202541133562 A) filed by Dr. Mahalingam College Of Engineering And Technology, Coimbatore, Tamil Nadu, on Dec. 30, 2025, for 'decentralized loyalty programme.'
Inventor(s) include Dhyaneswaran J; and Prabhu R.
The application for the patent was published on Feb. 27, under issue no. 09/2026.
According to the abstract released by the Intellectual Property India: "A Blockchain-Based Customer Retention System for Multi-State Retail Chains This invention introduces a decentralized loyalty management system for multi outlet retail chains, facilitating the portability of customer benefits acros geographically dispersed stores. Conventional region-specific retail system~ segregate customer data, resulting in the forfeiture of accrued rewards when customers transition between locations. The proposed system amalgamate blockchain and cloud technologies to securely preserve customer identity, transaction history, and loyalty assets on an immutable distributed ledger. Smar1 contracts regulate loyalty accumulation and redemption, whereas cloud infrastructure offers scalability and analytical capabilities. The solution maintains customer advantages regardless of location, improving custome, engagement, trust, and long-term retention for large-scale retail businesses."
Disclaimer: Curated by HT Syndication.
