MUMBAI, India, May 29 -- Intellectual Property India has published a patent application (202641064038 A) filed by Ranjith Kumar Peddi, Hyderabad, Telangana, on May 21, for 'an intelligent ai-driven automation system for unified customer experience management and adaptive service orchestration in distributed data center ecosystems.'
Inventor(s) include Ranjith Kumar Peddi.
The application for the patent was published on May 29, under issue no. 22/2026.
According to the abstract released by the Intellectual Property India: "The present invention relates to an intelligent automation system for unified customer experience management and adaptive service orchestration in distributed data center ecosystems. The system comprises a data ingestion interface for collecting heterogeneous data from multiple sources, a system of record for structured data storage, and a system of insights including a customer data platform configured to generate unified customer profiles and experience metrics. An artificial intelligence decision engine analyzes the processed data using machine learning models to generate predictive insights including anomaly detection and service degradation forecasts. Based on said insights, an adaptive service orchestration module dynamically controls resource allocation, workload distribution, and service routing across data center nodes. A feedback and learning module enables continuous refinement of decision models through a closed-loop mechanism. The system facilitates real-time correlation of customer experience indicators with infrastructure performance parameters to enable proactive, autonomous, and scalable optimization of service delivery across hybrid, multi-cloud, and edge computing environments, thereby improving reliability, efficiency, and user experience."
Disclaimer: Curated by HT Syndication.
