MUMBAI, India, April 17 -- Intellectual Property India has published a patent application (202641043594 A) filed by KKR & KSR Institute of Technology and Sciences, Guntur, Andhra Pradesh, on April 6, for 'ai-driven home issue identification and smart complaint management platform.'
Inventor(s) include Mrs. B. Sravanthi; Mr. K. Mani Sai; Mr. T. Avinash; Mr. V. Bharath Jaya Sai Reddy; and Mr. D. Revanth.
The application for the patent was published on April 17, under issue no. 16/2026.
According to the abstract released by the Intellectual Property India: "The AI-Based Smart Complaint Allocation and Home Issue Detection System is an intelligent platform designed to help individuals identify and resolve household problems efficiently. Many people face difficulties when dealing with home maintenance issues such as plumbing leaks, electrical faults, or appliance malfunctions because they lack technical knowledge. This system uses Artificial Intelligence and Computer Vision to analyze images or videos of household problems uploaded by users. The system detects the type of issue, evaluates its severity, and provides appropriate solutions. If the problem is minor, the system offers step-by-step guidance so that users can fix it themselves. If the issue is complex, the system recommends nearby professional service providers and allocates the complaint automatically. By integrating AI technology with a user-friendly interface, the system simplifies problem diagnosis, saves time, reduces unnecessary expenses, and provides reliable assistance to people who do not know how to deal with technical issues in their homes."
Disclaimer: Curated by HT Syndication.
