MUMBAI, India, May 1 -- Intellectual Property India has published a patent application (202641049634 A) filed by Arun Babu Veeranki, Hyderabad, Telangana, on April 18, for 'adaptive multi-channel communication orchestration system with session-based throttling.'
Inventor(s) include Arun Babu Veeranki.
The application for the patent was published on May 1, under issue no. 18/2026.
According to the abstract released by the Intellectual Property India: "An adaptive multi-channel communication orchestration system and method provides reliable delivery of communication events arising from interactions with digitally identified physical assets. The system maintains a priority-ordered channel sequence comprising a masked voice call as the primary channel, a business messaging application notification as the secondary channel, and a short message service transmission as the tertiary channel, each representing a progressively more universal but less interactive communication modality. A failure detection module monitors the outcome of each communication attempt in real time, evaluating channel-specific status events including call non-answer, messaging delivery failure, and application-not-installed conditions, and automatically initiates delivery through the next channel in the sequence upon detecting a failure or timeout. A session-based throttling mechanism records notification delivery timestamps within each interaction session and suppresses duplicate push notifications within a configurable time window defaulting to ten minutes, whilst expressly exempting voice call attempts from throttle restriction and resetting the throttle window automatically upon expiry to permit renotification for unresolved interactions. A context preservation module constructs a unified communication payload embedding the initiating user's declared intent reason, the asset tag identifier, a resolved geographic location, and a time-limited dashboard hyperlink, and inserts this payload into the delivery content for every channel attempt to ensure informational consistency regardless of delivery channel. An emergency override module bypasses throttling controls upon explicit emergency activation and initiates concurrent multi-channel broadcast to all registered emergency contacts. The system supports runtime configuration of throttle windows, channel priorities, and per-owner channel preferences without application redeployment, and maintains a comprehensive audit log of all delivery attempts."
Disclaimer: Curated by HT Syndication.
