MUMBAI, India, July 11 -- Intellectual Property India has published a patent application (202511061222 A) filed by Noida Institute Of Engineering & Technology, Greater Noida, Uttar Pradesh, on June 26, for 'a voice-activated it support assistant using natural language processing.'
Inventor(s) include Ankur Kumar Varshney.
The application for the patent was published on July 11, under issue no. 28/2025.
According to the abstract released by the Intellectual Property India: "The present invention discloses a voice-activated IT support assistant (101) employing natural language processing (102) and AI (103) to automate troubleshooting and support tasks. Comprising a microphone array (104), NLP engine (105), and backend integration module (106), it captures voice input, identifies user intent, executes automated diagnostics (109), or raises IT tickets (111). The conversational response unit (107) engages users interactively. It improves support speed, accuracy, and accessibility for IT environments."
Disclaimer: Curated by HT Syndication.
